Masks Chewed Chewing Gum


As more and more people switched to online grocery shopping during the lockdown, chewing gum sales took a hit and became an unexpected casualty of the pandemic. Generally, chewing gum’s sales are the result of the impulse buys when shoppers wait in the long checkout lines. Another segment that contributes to the majority of its sales is young smokers, who try to cover their breath after smoke with the mint. Now, most offices are closed, and so do the small nukkad shops, mint sales saw a significant drop.
At the surface, it looks like a problem for a definite period, i.e., till the lockdown gets over and we adjust to the new normal. But, there is more to it; minty-fresh breath forms a significant part of the social etiquette. Most of the mint brand’s communication revolves around the fresh breath, teeth whitening, and beautiful, confident smile with a focus not directed towards self but to the others (society). Now, most of the people are working from home, so even if they want confidence inside their house, they are likely to go for mouthwash then a mint. One can argue that slowly people have started going out with unlock 1.0; therefore, chewing gum sales should be able to recover. Well, though unlock 1.0 led to mobility, but what do you do when everyone wears masks, which will be part of our daily routine, covering our beautiful smile?
Brands picked these behavioral questions quickly and started to work towards modifying consumer behavior by emphasizing on self instead of society. One such campaign was launched by Hershey’s Ice Breakers, “mint before you mask” (as you know, mask breath is real).

What more do you think brands can do to keep up the mint consumption?

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